Last updated: 2025. This Privacy Policy explains how crownjili handles your personal information in line with the Data Privacy Act of 2012 of the Philippines.
Information We Collect
When you register and use the crownjili platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a government-issued ID or other supporting documents to confirm your eligibility to use the platform. Technical data such as your IP address, device type, browser, and session activity is collected automatically when you access the platform. All data collection is carried out in accordance with the Data Privacy Act of 2012 and applicable Philippine regulations.
How We Use Your Information
The personal data we collect is used primarily to operate and improve the crownjili platform for players across the Philippines. We use your registration details to verify your identity, manage your account, and process financial transactions securely. Your contact information may be used to send you important account notifications, security alerts, and updates about changes to our policies. We analyse platform usage data in aggregate to improve performance, fix technical issues, and develop new features that better serve our players. We may also use your data to comply with legal obligations, respond to regulatory enquiries, and cooperate with Philippine law enforcement authorities where required. We do not sell your personal data to third parties for marketing purposes.
How We Share Your Information
crownjili shares your personal data only with trusted third parties who are necessary to deliver our services, and only to the extent required for those specific purposes. Payment processors receive the financial information needed to complete your deposit and withdrawal transactions in Philippine pesos. Identity verification providers may receive copies of your identification documents to complete the KYC process required under Philippine gaming regulations. We may disclose your information to regulatory bodies, courts, or law enforcement agencies in the Philippines when we are legally required to do so. All third-party service providers we work with are contractually bound to handle your data securely and in compliance with applicable privacy laws. We do not share your personal information with advertisers or unrelated commercial partners.
Data Security and Retention
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Access to personal data within crownjili is restricted to authorised personnel who need it to perform their job functions. Your data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your data has been compromised, please contact us immediately at [email protected] so we can take prompt protective action.
Your Rights Under Philippine Law
As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012. You have the right to be informed about how your data is collected and used, and to access a copy of the personal information we hold about you at any time. You may request corrections to any inaccurate or incomplete data in your account by contacting our support team at [email protected]. You also have the right to request the deletion of your personal data, subject to our legal and regulatory retention obligations under Philippine law. If you wish to object to or restrict certain types of processing, or if you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and in accordance with applicable regulations.
Cookies and Tracking Technologies
The crownjili platform uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly on your device. Essential cookies are required for core functions such as keeping you logged in and remembering your session preferences, and these cannot be disabled without affecting platform performance. We also use analytics cookies to understand how players interact with the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the crownjili platform. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data privacy standards.
Changes to This Privacy Policy
crownjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be accessible on this page with the date of the most recent revision clearly indicated at the top. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we protect your personal data. If you have any questions about this policy or how your data is handled, please reach out to us at [email protected].
A quick summary of how crownjili handles your personal information on the platform.
crownjili collects only the personal information that is necessary to verify your identity, process your transactions, and keep your account secure. We do not collect excessive or irrelevant data, and every piece of information we hold serves a clear and lawful purpose under Philippine data privacy regulations. Your data is never sold to advertisers or unrelated third parties. If you have questions about what we hold, contact us at [email protected] and we will respond promptly.
We apply technical and organisational security measures to protect your personal data from unauthorised access or disclosure at all times. Access to player data within our systems is restricted to authorised staff who require it to perform their duties. We review our security practices regularly to ensure they remain effective against evolving threats. In the event of a security incident affecting your data, we will notify you and the relevant Philippine authorities as required by law.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by crownjili. You can exercise these rights at any time by contacting our support team, and we are committed to responding within a reasonable period. If you believe your rights have been violated, you may escalate your concern to the National Privacy Commission of the Philippines. We take every data rights request seriously and handle them with full transparency.
Our privacy practices are designed specifically to comply with Philippine law, including the Data Privacy Act of 2012 and the regulations issued by the National Privacy Commission. We do not transfer your personal data outside the Philippines without appropriate safeguards in place. All third-party service providers we engage are required to meet the same data protection standards that apply to our own operations. Our commitment to local compliance means you can trust that your data is handled responsibly and lawfully.
For any questions, concerns, or requests related to your personal data, you can contact our support team directly at [email protected]. We aim to acknowledge all privacy-related enquiries promptly and resolve them as quickly as possible. If you need guidance on your rights or want to understand more about how we use your data, our FAQ page also covers common privacy questions in plain Philippine English. We are always happy to help you understand and exercise your data rights.
This Privacy Policy works alongside our Terms and Conditions and Responsible Gaming guidelines to give you a complete picture of how the crownjili platform operates. Reading all three documents ensures you fully understand your rights and responsibilities as a player in the Philippines. All policy documents are accessible from the footer of every page on the platform and are updated whenever our practices change. We recommend bookmarking this page so you can check back easily whenever you need to.
Your data is safe with us. Join crownjili today and enjoy sports betting, bingo, and more — all in Philippine pesos, all on mobile.